AIMA tracker: deadlines, backlog and updates
A running tracker of AIMA — case backlog, renewal deadlines, biometrics, golden visa and service changes. Updated whenever there is news.
If you are dealing with residence or nationality, this is the page to bookmark. Instead of one article per announcement, we gather the essentials of AIMA here: case backlog, renewal deadlines, biometrics, golden visa and service changes. For the citizenship rules, see the new nationality law. Official information is at AIMA.
Updates
27 September 2026
EU citizens and their family members can now open an account on AIMA’s Renewal Portal and handle the renewal online: application, fees, document upload and booking the biometrics appointment at a service desk. Registration needs an email, tax number (NIF), date of birth and the residence document number (drop the leading zero on cards; keep the letter E on A4 certificates). Once the account is verified, the system checks for debts to the tax authority and social security, which can take a few days, and payment slips should only be paid after 48 hours. The change covers anyone whose residence document has expired or expires by 31 December 2026, building on the 18 September update that already let EU citizens skip manually entering their NIF and NISS. Appointments and contact-form requests made before 30 June remain valid.
19 September 2026
One for anyone planning to deal with paperwork on Sunday: AIMA’s contact form at contactenos.aima.gov.pt goes offline between 09:00 and 12:00 on 20 September for scheduled maintenance on the platform. For those three hours the form cannot be reached and nothing can be submitted through it. The agency says the work is meant to shore up the stability and security of the service, and that normal access resumes as soon as it is finished.
18 September 2026
A small, practical change to the Renewals Portal: EU citizens and their family members no longer have to supply a NIF or a NISS when applying for a permanent residence certificate or card. AIMA now checks those numbers automatically with the relevant bodies, which is why a validation message may appear as soon as you start. If it does, the agency says to wait around half an hour, then go back into portal-renovacoes.aima.gov.pt to submit the application and pay the fees. Two diary notes: the Contact Form has been down and scheduled maintenance is set for 20 September, and fourteen AIMA offices are running a voluntary, anonymous satisfaction survey.
11 September 2026
AIMA has published its first-half figures, and they answer part of yesterday’s open question. Appointments served rose by more than 60% against the same period of 2025, while complaints fell 35.8%. The ratio is where it gets interesting: complaints ran at 6.9% of effective appointments in 2025 and 2.7% in 2026. AIMA’s walk-in offices also logged an average of around 32 compliments a month between January and June. In the same half-year the agency joined the Livro Amarelo Eletrónico, the electronic complaints book, which widens the channels a complaint can arrive through — worth holding in mind when comparing 2026 totals with earlier years, because more ways in do not usually push a complaint count down.
10 September 2026
AIMA president Pedro Portugal Gaspar said complaints against the agency have fallen by around 50% against 2024, over a period in which the number of people served went up. The migration technicians’ union reads the same figures the other way, attributing the drop to barriers to reaching the agency at all: unanswered emails, congested phone lines, counters closed or running at reduced capacity, and cases with no completion date. What neither side has published is the number that would settle it, which is how many complaints were actually filed in each year.
17 August 2026
AIMA’s renewals portal is taking applications for residence permits expiring in November and December 2026, in a window that opened on 3 August. Applications go through portal-renovacoes.aima.gov.pt, and since July the agency has offered an online tracker showing where a case sits at every stage, from submission to card collection. Anyone renewing this year faces two requirements that are stricter than in previous years: real-time facial recognition identity checks at the moment of booking, and proof of housing consisting of the property’s permanent land registry certificate, the tenancy contract and the most recent rent receipt declared to the tax authority — which in practice rules out informal lets.
11 August 2026
The renewals portal now accepts applications for permits expiring in November and December 2026, an extension opened on 3 August. Until then it only took applications for permits valid to October, and no date has been announced for the cycle covering permits that expire from January 2027. There is no need to wait for the expiry date: the advice is still to start at least 30 days ahead, with no counter visit required. Users continue to report the form stalling on the NISS and NIF fields, without which nothing moves.
6 August 2026
AIMA opened its renewals portal on 3 August for residence permits expiring in November and December. Access is still being released in monthly cycles, oldest permits first, at portal-renovacoes.aima.gov.pt. You can start 90 days before your card expires and must submit at least 30 days before — there is no automatic extension to catch anyone who misses it.
5 August 2026
Another window has opened on AIMA’s renewals portal: since 3 August, anyone whose residence permit expires in November or December 2026 can submit their application. The monthly-window system works on the same logic as before, spreading applications across the year to keep queues down, and the practical advice is unchanged — file early and keep the submission receipt, because that is the document that carries you through travel and contract renewals until the new permit arrives.
30 July 2026
Good news for anyone assembling paperwork: AIMA now accepts the tax-residence certificate issued by the Portuguese tax authority as proof of address, both for new residence permit applications and for renewals. The certificate must be less than 30 days old and is requested through the Portal das Finanças, under Os Seus Serviços, Obter Certidões, Efetuar Pedido. It proves that the address declared to AIMA matches your registered tax address, which solves the problem for anyone without a rental contract in their own name or a utility bill to show.
28 July 2026
The judicial task force set up to unblock immigrants’ court cases against AIMA has now cleared 22,436 of them in three months. That is around 18% of the 124,000 actions pending when the group started work in April, according to the Superior Council of Administrative and Tax Courts. It is still one fifth of a mountain, but it is the first time the backlog has fallen at this pace. Separately, AIMA’s dedicated mission unit still had roughly 30,000 regularisation cases to close at the start of July.
25 July 2026
A channel change at AIMA for EU citizens: since 1 July, applications for a permanent residence certificate go through the Renewals Portal rather than the old Contact Form. Anyone who submitted through the form up to 30 June loses nothing — those requests remain valid and existing appointments stand exactly as notified. If in doubt, it is worth resubmitting through the portal, which is now the official route.
16 July 2026
For investors, the dust from the new nationality law has settled with an important clarification: the golden visa remains in force and unchanged — permanent residency is still available after five years. What changed is the citizenship clock, now ten years for most nationalities (seven for CPLP and EU citizens), so the programme’s value rests on flexible residency rather than a fast passport.
15 July 2026
From the end of July, anyone regularising their status at AIMA gets their social security number issued in the same appointment, through a direct link between the two services. That ends the double trip that took around 250,000 people to Segurança Social desks purely for a NISS in 2025. We explained what changes with the automatic NISS.
6 July 2026
Anyone whose residence permit expires in July or August 2026 can now start the renewal: AIMA has opened its dedicated portal at portal-renovacoes.aima.gov.pt for these cases. The process is online, and it pays not to wait until the deadline — the renewed card can take a while to arrive, and the proof of application is your safety net for travel and contracts.
4 July 2026
AIMA’s portal now accepts renewals for permits expiring in July and August, within the monthly-window system created to prevent queues.
1 July 2026
AIMA says it has cleared more than half a million cases, but golden visa cards still take months to arrive.
29 June 2026
Proof of address became stricter for renewals; the government promised to resolve golden visa delays within 2026.
Image: GualdimG / Wikimedia Commons (CC BY-SA 4.0)